Return and Exchange Request Form

To initiate a return or exchange, please email to:
contact@tiffanyandsienna.com completing the below questionnaire.

Our team will review your request and respond with the next steps.

Order Information

• Full Name:
• Email Address Used for the Order:
• Phone Number:
• Order Number:
• Date of Purchase:

Item Details

• Product Name:
• Product Size:
• Colour:
• Quantity:
• Is the item unworn, unwashed, undamaged, and in original condition with all tags attached?
  • Yes/No

Reason for Return or Exchange

• What would you like to request?
  • Return / Exchange
• Please specify the reason for your request:
  • Incorrect size
  • Colour variation (different from what was expected)
  • Fault or defect
  • Received the wrong item
  • Not as described
  • Other (please specify): ___________________________________
• If the item is faulty, please describe the fault clearly:
  (You may attach images to support your request.)

Exchange Preference (Only if you selected Exchange)

• Preferred size / colour:
• If the preferred option is unavailable, would you like to:
  • Receive store credit
  • Request a refund
  • Cancel the exchange

Additional Information

Please describe any relevant details that may help us process your request smoothly:

Declaration

I confirm that all information provided is accurate and that the item is in its original condition as per the Tiffany and Sienna return policy.

• Yes / No

Email Submission Instructions

Please email your completed questionnaire to:
contact@tiffanyandsienna.com

Include:
• Completed questionnaire in the email
• Images
• Original order confirmation

A member of our team will review your request within 48 hours and guide you through the next steps.