Cookie Policy

This Cookie Policy explains how cookies and similar technologies operate on the website tiffanyandsienna.com (the “Site”). By accessing, browsing or using the Site, you (“User,” “you,” “your”) consent to the use of cookies in accordance with this Cookie Policy, unless you disable them through your browser settings.

The Site is managed by Tiffany and Sienna (Private) Limited (“Tiffany & Sienna,” “We,” “Us,” “Our”), a company duly incorporated under the laws of Sri Lanka, with its registered office at No 171 Nawala Old Road, Nawala, and company registration number PV 003391 40.

This Cookie Policy should be read together with Our Privacy Policy, Terms of Use and Terms of Sale. It outlines the categories of cookies used on the Site, the purpose for which they are placed, the information they collect and your rights regarding acceptance, restriction or deletion of cookies.

1. What are Cookies

Cookies (and similar technologies, such as local-storage, session identifiers, tracking beacons) are small text strings or identifiers placed by the Site (or third parties) on your device (computer, smartphone, tablet) when you visit, and read when you return. They help the Site remember information such as your session, preferences, or device identity to make browsing smoother and more functional.

2. Why we use Cookies

We use cookies on this Site to:

  • Enable essential website features (e.g. login, shopping cart, booking system, navigation.

  • Remember your preferences (e.g. language, region, display settings) to improve user experience

  • Analyse how users interact with the Site (e.g. pages visited, errors, speed, usage) to optimise performance and content

  • Provide, with your consent, marketing, advertising, or personalised content based on behaviour or interests

These purposes align with best practices for transparency and purpose specification in cookie consent policies.

3. What type of Cookies we use

We generally group cookies into categories depending on how they function and their purpose. The following types may be used on our Site:

1. Essential / Strictly Necessary Cookies

These are required for the Site to work properly, e.g. session cookies, authentication, shopping cart, security. Without these, parts of the Site may not function. They are activated automatically and do not require your consent. This category matches what many compliant websites refer to as “technical cookies.”

2. Functionality / Preference Cookies

These remember the choices or preferences you make on the Site (e.g. language, region, display settings). Using them makes your browsing experience more convenient when you return.

3. Performance / Analytics Cookies

These collect information (in aggregate or anonymised form) about how visitors use the Site — for example, which pages are visited most, how long people spend, and whether errors occur. This helps us monitor and improve Site performance and user experience.

4. Marketing / Tracking / Targeting Cookies

If you consent, these cookies allow us or third-party partners to deliver tailored content or advertising, based on browsing habits or interests. They may also enable tracking across sessions or different websites.

Some cookies may be “first-party” (set by Tiffany & Sienna) or “third-party” (set by external partners, e.g. payment gateways, analytics, advertising networks). Where third-party cookies are used, their own privacy or cookie policies apply, we will attempt to link to them or inform you accordingly.

4. Your Consent & Cookie Control

On your first visit to the Site, a cookie-consent banner will appear, asking for your permission for non-essential cookies (analytics, preferences, marketing). You will have at least the following options:

  • Accept all cookies

  • Decline non-essential cookies (only essential cookies will remain active)

  • Manage your preferences via a “cookie settings” panel

Non-essential cookies will not be activated until you provide your consent. Once consent is given (or rejected), your preference will be stored so the banner does not re-appear on every visit. This approach aligns with established best practices for cookie consent. You can withdraw or change your consent at any time via the cookie settings panel or by clearing cookies through your browser. Blocking or deleting cookies may affect Site functionality (e.g. cart, login, booking).

5. Third-party Cookies & External Services

Some site features (e.g. payment, external analytics, advertising networks, social-media integrations) may use third-party cookies. These cookies are governed by the third-party’s own policies. Where feasible, we will provide links to those policies when you consent.

Because third-party cookies may transfer data to external servers (possibly outside Sri Lanka), your consent gives permission for those transfers under the terms described.

6. Data Protection & Legal Basis

When cookie or tracking data qualifies as “personal data” (e.g. device identifiers, IP addresses, behaviour linked to identifiers), we process that data under lawful grounds, either as strictly necessary for site function, or on the basis of your consent for non-essential cookies, in alignment with data-protection principles.

We apply data-minimisation, confidentiality, secure storage and retention-limits consistent with good practice.

7. Policy Updates

We may update this Cookie Policy from time to time (e.g. when we change how cookies are used, add new third-party partners, or as regulations evolve). Updates are published on this page, and we recommend checking periodically for changes.

8. Contact & Privacy Requests

If you have questions about our use of cookies, wish to change your consent, or request information about how data is processed via cookies, please contact us at contact@tiffanyandsienna.com.